By Ben B. Graham

ISBN-10: 0471653942

ISBN-13: 9780471653943

ISBN-10: 0471680869

ISBN-13: 9780471680864

A must-read for any aggressive association, element strategy Charting: conversing the Language of strategy offers a finished, but transparent, clarification of the way to make use of some of the most robust instruments on hand to enhance paintings strategies. writer has effectively built-in the heritage, good fortune tales, and knowledge of these within the box who've utilized this time-tested device.

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Additional resources for Detail Process Charting: Speaking the Language of Process

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The project is sponsored by the process owner with support from other managers who control parts of the process. The analysis work is conducted by a process improvement team that is made up of people involved in the process and is guided by a process improvement facilitator. Process Owner The process owner is the senior manager who will be the ultimate decision maker for a project. This is the person who approves a project, outlines the project scope, and establishes project objectives. This person’s span of control includes all the areas being studied.

If the process owner cannot make this statement with conviction, it will likely be difficult to tap into the ingenuity and experience of the project team members to achieve positive results. In fact, their experience and expertise may be redirected to assuring that the project is not successful. STATE THE PROCESS AND ITS PURPOSE Simply stating a name for the process can help hone in on its purpose. ” We identify the result or product of the process and challenge its value. Don’t treat this step lightly; if there is not a good reason for doing the work, we should stop doing it.

The process charts they developed were hung on the walls of the new facility to help new employees understand the work. Maintenance Project The maintenance project is the backbone of continuous improvement. It is a scheduled review of an existing process chart with people who are involved in the process. DEFINE THE SCOPE 21 This review and update keeps the material in the process library fresh. When a process chart is completed, reviewed, and approved, it gets logged into the process chart library, and at the same time it is tagged with a review date.

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Detail Process Charting: Speaking the Language of Process by Ben B. Graham

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